Privacy Policy

Soma Regenerative (“Soma,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.somastemcells.com, engage with us during consultations or events, or use any of our services.

We may collect personal and sensitive information directly from you when you:

• Fill out forms on our website
• Schedule consultations
• Make payments
• Participate in events, promotions, or surveys
• Communicate with our team

This information may include:

• Contact Information: name, email, phone number, mailing address
• Billing Information: credit card details and billing address
• Medical or Health-related Information (with your consent)
• Demographic Information: age, interests, location, etc.
• Technical Data: IP address, browser type, device identifiers, referring pages

We may also collect information from third-party sources to verify identity or process transactions securely.

We use your personal information to:

• Provide medical consultations and regenerative therapies
• Respond to inquiries and customer service requests
• Process transactions and payments
• Comply with medical, tax, and legal requirements
• Recommend Soma services that may benefit your wellness journey
• Improve our website and patient experience
• Send newsletters or promotional materials (if you opt in)

We rely on your consent, legitimate business interests, contractual necessity, and legal obligations as the basis for processing your data.

You have the right to:

• Access or request a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent for future communications
• Restrict or object to certain types of data processing

To exercise any of these rights, contact us at privacy@somastemcells.com or call us at +1 619-853-6681.

As Soma Regenerative operates both in the United States and Mexico, we are actively registering and maintaining full compliance with Mexican corporate and medical regulations, including COFEPRIS and applicable labor and data privacy laws.

All third-party service providers in Mexico or abroad who assist us (e.g., software, logistics, payment processors) are contractually obligated to maintain the confidentiality and security of your personal data.

We do not sell your personal data. However, we may share your information with:

• Healthcare partners or providers directly involved in your care
• Payment processors and scheduling software providers
• Legal or government authorities as required by law
• Technology platforms supporting our business operations

Any third party with access to your data is required to use it only as necessary and maintain strict confidentiality.

We take your data security seriously. Soma uses SSL encryption, secure data storage, and access control protocols to safeguard your personal and medical information. However, no method of transmission over the Internet is 100% secure. You are encouraged to use our services only through secure connections.

Essential cookies support site functionality. Optional Google Analytics cookies help us understand website usage and load only after you choose to allow analytics. You can decline optional cookies or change your choice through Cookie settings in the footer. Your choice is remembered for up to 180 days.

When advertising tools are enabled, the cookie controls offer a separate choice to allow analytics and advertising. This choice enables Google Ads and Meta tools for campaign measurement and advertising. You can withdraw that choice through Cookie settings in the footer.

Soma adheres to anti-spam laws and offers clear opt-out mechanisms in every marketing communication. If you no longer wish to receive newsletters or promotional content, simply click “unsubscribe” or contact us directly.

From time to time, we may offer surveys, contests, or request testimonials. Participation is voluntary, and we will always obtain your consent before publishing any identifying information. Referral information submitted through our site will only be used to send a one-time invitation unless additional consent is obtained.

We value your privacy. Soma Regenerative will not share, sell, or rent your mobile phone number to third parties for their marketing purposes. Your mobile number will only be used to provide you with the services and information you have requested, such as SMS/text updates related to Soma Regenerative.

When you check the SMS consent box on our inquiry form at somastemcells.com/apply, you opt in to receive text messages from Soma Regenerative Mexico LLC. The categories of messages you may receive include pre-evaluation call confirmations, appointment reminders, replies from our patient coordinator regarding your inquiry, and occasional informational updates about care options relevant to your stated condition.

Message frequency varies, typically between 2 and 6 messages per month. Standard message and data rates from your carrier may apply. You may opt out at any time by replying STOP to any message. You may request assistance by replying HELP. After opting out, you will receive a final confirmation message and no further messages will be sent unless you opt back in through the form.

No Mobile Information Sharing

We do not share, sell, rent, or transfer mobile phone numbers or SMS opt-in information to any third parties or affiliates for marketing or promotional purposes. Mobile information is used solely for the communication purposes outlined above. This restriction does not apply to service providers necessary to deliver our SMS communications, such as our messaging platform, who are bound by data processing agreements and may not use the information for their own purposes.

We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, we securely delete or anonymize it.

We may revise this Privacy Policy from time to time. Any changes will be posted here with an updated revision date. For significant updates, we will notify you via email or on our website homepage.

If you have any questions, requests, or concerns about your privacy or this policy, please contact us at:

SOMA RegenerativeAV Bugambilias 4083, El Prado22105 Tijuana, Baja CaliforniaUnit 1904Email: privacy@somastemcells.comPhone: +1 (858) 321-5184